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Description
The Service Profit ChainAuthor Contributor(s): Sasser, W. Earl; Schlesinger, Leonard A.; Heskett, James L. Publisher: Free Press Date: 4 10 1997 Binding: Hardcover Condition: NEW In this pathbreaking book, world renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do year in
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Best in 7 days
Best in 7 days
Best in 7 days
Best in 7 days
4.7 ★★★★★
Based on 1397 reviews
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Product Reviews
★★★★★ 5
Great stirring spoons
Size: 1000 Teaspoons
Great price. Cheapest spoons for stirring. Don't expect to eat ice cream with them though. Me happy.
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Reviewed in the United States on May 15, 2026
★★★★★ 4
Pretty pathetic spoons, fantastic price to quantity ratio
Size: 1000 Teaspoons
Weak, not very rigid. But you can't beat the price or quantity!
Don't serve these at a party, you will be made fun of.
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Reviewed in the United States on January 28, 2026
★★★★★ 5
Spoon
Size: 1000 Teaspoons
Great quality plastic utensils! Very sturdy, durable, and perfect for everyday use or events. Definitely exceeded my expectations.
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Reviewed in the United States on March 19, 2026
★★★★★ 3
They will work just not great for ice cream or snow cones
Size: 1000 Teaspoons
These are not very good quality but the quantity was good for the money
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Reviewed in the United States on May 1, 2026
★★★★★ 5
Great deal!
Size: 1000 Teaspoons
I can’t believe I snagged this deal. It’s a great price for so many spoons and they are the perfect size and thickness
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Reviewed in the United States on May 26, 2026
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