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Description
The Ultimate Question 2.0 (Revised and Expanded Edition)In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: Would you recommend us to a friend? By asking customers this question, you generate a vital metric: your Net Promoter Score. In the five years since the book was published, Net Promoter has transformed companies large and small, across industries and sectors. Far more than a metric, it constitutes a game
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Best in 7 days
Best in 7 days
Best in 7 days
Best in 7 days
4.6 ★★★★★
Based on 1487 reviews
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Product Reviews
★★★★★ 5
Great product!!
Style: Ink
Great price!!
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Reviewed in the United States on March 13, 2026
★★★★★ 5
Great product
Style: Ink
Great product
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Reviewed in the United States on March 17, 2026
★★★★★ 5
Works great
Style: Ink
No issues
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Reviewed in the United States on May 11, 2026
★★★★★ 5
Good price
Style: Ink
Did not include the black cartridge. I should have payed more attention to description
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Reviewed in the United States on February 9, 2026
★★★★★ 4
Excellent but costly
Style: Ink
Excellent
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Reviewed in the United States on February 18, 2026
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