★★★★★ 5
Machine stopped working after factory warranty expired
My Cricut Maker 3 stopped working after 2.5 years and luckily I had bought this insurance for 3 years. I summited my claim and Asurion provided a UPS prepaid shipping label, I had to pack the machine and send it but I did not have a box beg enough to put the machine so it took me around 5 days to find one. When I tried to print the shipping label, it was not working so I contacted Asurion customer service, the customer service associate was very friendly and helped me to get a new shipping label. Did no have any issues, so would recommend to get this protection in case your factory warranty runs out.
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Reviewed in the United States on March 19, 2025